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Feeling sick...
Here's what you need to know

Here's essential information about fevers, handling flu-like symptoms, expediting contact with a doctor, and a compilation of resources to assist your family during the winter season.

Disclaimer: Users of this website are accountable for their own medical care, treatment, and supervision. The content presented on this website is solely for informational purposes and DOES NOT CONSTITUTE THE PROVISION OF MEDICAL ADVICE. It is not intended to replace independent professional medical judgment, advice, diagnosis, or treatment.

Note: The information provided is based on traditional mainstream allopathic medical advice and resources. If you are seeking alternative health options, please refer to our YYC ROCKS Service Directory.



Remember fevers help us fight infection. Management is not about removing it completely, but instead not letting the temperature get too high.

  • 37.5 - 39.0 ℃ is a beneficial fever and does not need medication. 

  • 39.0 - 40.5 ℃ is a moderate fever and it is suggested to give medication to reduce the temperature. Also consider giving a warm bath or sponging their head with a cool cloth. This is highly effective for younger children to bring down their temp quickly. Also encourage fluid intake.

  • 40.5 ℃ and higher is the warning temperature and if the fever doesn't decrease after giving medication, and trying other interventions, the child may need to seek emergency medical attention. 


Managing Flu Symptoms

Symptom management is about being consistent, using multiple interventions daily combined with diet, rest, and supplementation to maximize our healing capacity.

  • Steam therapy! 2-3 times a day. Use your shower to get the bathroom really steamy, and  spend 10-15min there. Great before bed time.

  • Saline nasal drops for the little ones, and saline nasal spray for older children and adults. 3 times a day.

  • Honey. Take a tea spoon of honey, and eat it directly from the spoon. It's a natural cough medicine, anti-mucosal and soothes sore throats.

  • Bee propolis is a homeopathic spray or drops that helps heal your sore throat. Just FYI is has a bitter flavour, but it works! 

  • Ensure you are eating a healthy diet, and consider adding supplements like Vit C, Vit D, Zinc, Magnesium, NAC. 


Reach a Doctor

If you are in need of an assessment with a doctor or possibly need further medical interventions, here's the fastest ways to connect with one.

  • This site will allows you to find walk-in clinics and see their wait time in your city. The beauty is that almost all clinics in Calgary, and Edmonton offer virtual consults, so search on the site, choose one with little to no wait time, and no matter where you are in the province, you can be seen by a doctor. In person visits are also available.

  • If you do not have an MD or your MD is part of a PCN (primary care network), Call 811 and they can make a 4hrs, or 24hrs referral. 

  • 811 now has a team of virtual MD's that offer virtual assessments for those not needing to be seen in person.

  • Use to search for doctors accepting full time patients.

See Below For Many More Resources

Sketch Arrow Down - To find a family Doctor in Alberta - College and physicians and surgeons of Alberta - 2nd option to find a family

Addiction Services Helpline
Help for problems with gambling, alcohol, tobacco, and other drugs.
24 Hours 1-866-332-2322

AlbertaQuits Helpline
Tobacco cessation counsellors can help you make a plan to quit, manage cravings, and
stay on track.
8am-8pm 1-866-710-7848

Bullying Helpline
Advice or support on bullying.
24 Hours 1-888-456-2323

Child Abuse Hotline
Call if you think a child is being abused or neglected by a parent or guardian.
24 Hours 1-800-387-5437

Dementia Advice
Advice and support for people who have problems with thinking, reasoning, or
remembering (e.g., dementia) or the people who care for them.
24 hours  #811

Family Violence Info Line
Call if you (or someone you know) are going through family violence or abuse if you
have questions or want to find out about programs, resources, and services.
24 Hours 310-1818

Income Support Contact Centre
Financial help for Albertans who don’t have resources to meet their basic needs (e.g.,
food, clothing, shelter).

24 Hours 1-866-644-5135

Kids Help Phone
Free, anonymous, confidential telephone and web counselling for youth in Canada.
24 Hours 1-800-668-6868

Mental Health Helpline
Offers help for mental health concerns for Albertans.
24 Hours 1-877-303-2642

Poison & Drug Information Service
Confidential advice about poisons, chemicals, medicines, and herbal products.
24 Hours 1-800-332-1414

Rehabilitation Advice Line
Occupational therapists and physiotherapists give advice and help finding services for
people with concerns about pain, movement, and daily activities. Phone line: Monday to
Friday 9am-5pm 1-833-379-0563


211 is an essential service that helps Albertans find the right resource or
service for whatever issue they need help with, at the right time. 211 is available
24/7 by phone, text and chat. The service is free, confidential and available in over
170 languages over the phone.

24hrs #211 - emergency wait

Walk-In Clinics

Shows all walk in clinics in the area selected. If rural or
unable to find a walk in clinic close to an individual, they can also put in another
city like Calgary or Edmonton and look for clinics that offer virtual and phone
appointments. Calgary has clinics open until 2400 and most often has open times
for virtual appointments.


Now also offers 4hrs and 24hrs virtual doctor appointments for certain medical needs. They can also send referrals to the PCN.

24hrs #811

Alberta Province wide service directory

Calgary Food Bank

Access Mental Health

Access Mental Health is a non-urgent service providing information,
consultation, and referrals for individuals with addiction and / or mental health concerns. Mental
Health Clinicians complete a clinical interview over the telephone to assess the individuals’
needs. Mental Health Clinicians are familiar with both Alberta Health Services and community-
based programs and will explore all options in order to refer individuals to the most appropriate



Connect Domestic Violence And Abuse Helpline

Calgary Women's Emergency Shelter Association

Toll Free: 1-866-606-7233

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